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FAQs

Have Questions?

FREQUENTLY
ASKED
QUESTIONS

Is there an admission fee?

No, we do not charge a fee to enter the facility. To play, simply load a game card with any amount you choose and use it to play the arcade games and activities. Money loaded onto cards cannot be refunded, but never expires. If you have leftover value on the card, just bring it back with you on a future visit!

May I do my own walk-in party?

Kokomo Joe’s is a great place to celebrate birthdays. In fact, we have several birthday party packages that are stress-free for parents and guests.

If you do not choose one of our hosted party packages, please know that we do not allow walk-in party celebrations. You may visit Kokomo Joe’s for the recreation part of your day, but please ensure that your guests understand that they will play at Kokomo Joe’s, but will enjoy cake and presents in a separate location. If interested in a party option at our location, please call 636-447-5656 to speak with a party coordinator and we will be happy to work to accommodate your needs.

Due to security and health code mandates, we cannot allow outside food or beverages on the property from general public guests, nor can we allow gifts or decorations to be brought in for non-hosted parties. There is simply not room in our main seating areas to allow for party tables to be tied up for extended amounts of time. We ask for all guests cooperation in making the facility open to the general public and if any guests feel they need a reserved seating space we encourage them to contact our friendly party or group events staff to help with their organized party reservation needs.

What about balloons, decorations, and cake?

Pre-scheduled, hosted parties: All decorations must be limited to balloons and table cloths. Wall or ceiling decorations, as well as confetti, are not allowed. All decorations must be checked in immediately upon arrival with your party host. Kokomo Joe’s will transport them to and from the party room. Balloons and decorations are not allowed anywhere in the general public area at any time.

Please Note: If you do not have a pre-scheduled party reserved, balloons, decorations, presents, cake, food of any nature, or other items planned for distribution to participants are not allowed at Kokomo Joe’s.

What is the party process?

All pre-scheduled, hosted parties include a party itinerary. Please arrive for your party 10-15 minutes in advance. Upon arrival, meet your party host at our party check-in station. The party host will place all your party belongings onto your reserved party cart (cake, presents, decorations, etc). The party host will go over your personal itinerary with you at this time and confirm your attractions, pizza order, and any add on items. Guests will be signed in and given a wristband. All hosted parties begin with their activities, followed by their room time, and ending with the arcade.

One hour into your party, the party host will gather your group and bring you into your party room. Please note that there is not typically availability for early access to party rooms. Party schedules must stay on schedule.

After the time in the party room, all guests will go exit and continue with the party schedule. All party belongings will be placed back onto the cart and located back at party check-in. When you are ready to depart, please visit Party Check-in for check-out. Items that need to be refrigerated or frozen can be accommodated.

Are shoes required?

Yes, shoes are required for all activities except Bounce Beach and our Trampoline Park. Kokomo Joe’s grip socks are required to play in both areas.

What are the requirements for the Trampolines?

For Trampolines, all guests must complete a liability waiver prior to participation. Guests under the age of 18 must have a parent or guardian complete a waiver for them, no exceptions. Complete your waiver in advance here. Kokomo Joe’s Grip socks are required while jumping on the trampolines. Socks are an additional $3. Once complete, guests can purchase their desired length of jump time. Prior to entering our Trampoline Park, guests are required to watch a safety video. 

SIGN WAIVER

What are the restrictions for the activities?

Escape Rooms: intended for ages 13 and older.

Trampoline Park: all ages! Kokomo Joe’s grip socks and waiver required.

Go Karts: You must be 53″ or taller to ride on our Go Karts. Passengers must be between 30″-53″ tall to ride and must be driven by an adult.

Laser Tag: intended for ages 5 and older. Can play a maximum of 26 people at a time.

Bumper Cars: must be 44″ or taller to drive, no passenger option.

Bounce Beach: maximum of 53″, Kokomo Joe’s grip socks required.

Mini Bowling: all ages!

Laser Maze: all ages!

How can I get coupons or discounts?

Right now we offer group packages for groups of 20 or more. We require a 48-hour booking notice to receive these discounts along with a deposit for your group and time. For more information about this, please contact our party booking agent at 636-447-5656. For daily specials Click Here!

For weekday specials and promotions, Like us on Facebook and join our mailing list to receive specials and coupons!

Do you have food?

Yes! Our Sunset Café is open during public hours, closes half an hour before the game room. All of our pizza dough is made in-house and is a customer favorite! We also offer wraps, sandwiches, salads, quesadillas, a variety of appetizers and more! Hand dipped ice cream, and milkshakes are also available. Adults – visit our Hide Away Lounge to enjoy an adult beverage (open Wednesday-Sunday). Adult beverages are available at Sunset Cafe Monday-Tuesday.

What is your food and drink policy?

Kokomo Joe’s does not allow any outside food and beverages on its property. We offer affordable snack and meal options. Kokomo Joe’s operates its own cafe that follows city, county, and state health codes.

What are people saying about Kokomo Joe’s?

Here are just a few of the reviews that we have received!

“Fun for the kids and Mom too. The entire staff was friendly and personable. Will definitely go again.” -Lee Ann

“Clean, very friendly employees. Excellent visit.” -Becky

“I took my 6 month old, 2 year old, 4 year old, and 6 year old and we all had a fantastic time today! The staff was wonderful and the food was very good. We will definitely return!!” -Molly

“My kids love this place….the staff are the greatest thing ever…thank you guys and we will see you soon…” -Sami

“Awesome service! Friendly and helpful workers!” -Stephanie

“The place was spacious, not overly cramped or crowded, good variety of games and activities, affordable and the staff was all VERY friendly and helpful.” -Lori

“The employees are AMAZING!! We had so much fun!! Go carts, bumper cars, huge arcade!! We love love love Kokomo Joe’s!!” -Michael

Can I purchase Game Cards/ Gift Cards online?

Yes, Game Cards and Gift Cards can be purchased online. You can order by clicking HERE. Online orders will be mailed out within 48 hours of purchase.

Can adults play too?

We are fun for all ages which includes adults!! Adults love to play our Escape Rooms, Laser Tag, Go Karts, Mini Bowling, and Bumper Cars. There is something for everyone with our large variety of arcade games. Plus we have Trivia on Friday Nights and the Hide Away Lounge where you may enjoy an adult beverage and watch TV!

I already have a Game Card. How can I check my balance?
How can I earn Free Play?
Do we make donations?

Kokomo Joe’s is a proud supporter of the community. Each year we make numerous donations to fundraisers and organizations, large or small. Learn more about our donation process here.